State Farm® Insurance Agent Bob Bartlett

"Tiffany was very easy to work with and made the process of changing my car & homeowners insurance super easy and hassle free. She also managed to save me almost 400.00 between the 2..would definitely recommend them."

"Bob must have a difficult time finding decent employees. He once had a wonderful representative named Lucy. For eight years I had no problems. Since she retired, my experiences have been negative. My only claim after decades as a state farm customer, had a negative outcome and I was not given any information during the process. After a lengthy conversation with one current representative, she said, unprompted, that she hated people moving here from out of state. Among other complaints, she blamed "flatlanders" for high housing costs in Vermont. Newsflash: Buyers do not determine the market value nor do they control your local neighbor's decision to not sell their homes below market value. It is widely known that real estate prices have risen dramatically nationwide because private investment firms such as Vanguard, Black Rock, and State Street are out-bidding families buying homes and driving up the cost for everyone across the country. Tribalism and ignorant bigotry, blaming all of the problems in VT (and the country) on "the other"...the newcomer...is not professional, respectful behavior that will retain customers. It works against a business owner's best interest to make such ugly, baseless comments to customers who moved to this beautiful state with love in our hearts, devoted to supporting locally owned businesses. Why would we remain with people who hate us for something we have no control over? I felt sorry for an adult woman with such a myopic misunderstanding of economics and who obviously does not read the national news. It was hurtful, but I just let it slide. It did, however, make me wonder if she would give us adequate insurance coverage since the location of our previous State Farm policy clearly shows in their records that we also moved from another state. It sounded like passive aggression and left me feeling uneasy. The next call was approximately 6 months later. I received an email from the staff stating they wanted me to pay online now and gave me a phone number to set up an online account. After calling the number they provided me with, a recorded message explained that State Farm now sells customer's private information. I then called Bartlett's office, expressing that I don't want my private information sold and asked if she could help me opt out, as was also stated on the recording. The representative, who I have never met in person, interrupted with personal insults, scoffing and chuckling. It was such bizarre behavior that I asked if I called the wrong number. It is obvious that the current staff shares an ingrained insular bigotry toward people who were not born within the state boundaries. I have never had a problem with Bob himself, but after 8 years as his loyal, reliable customer, I can no longer do business with people who are behave so unprofessionally. No one gets to choose where they are born. I tried to contact Bob, but the toxic employee would not allow me speak to him. I sent him an email, but I doubt he will ever receive it. The only way Bob will understand what drove his long=time customer away, is by leaving a review for Bob to read. If Bob is interested, I will share with him the names of the two women on his staff who treated a decades-long State Farm customer so poorly. I also called corporate headquarters to end my decades long account with the national firm. The national rep agreed that their behavior is unacceptable. She shared with me her own experiences."

"Great Experience. Found a good rate $1000 cheaper then Liberty Mutual."

"Nicole helped me get same day coverage in a pinch and walked me through everything I needed to know to insure my first car! Thanks so much for the great service :)"

"When my current auto insurance was coming due, I wanted to “shop local” to see if I could get a better rate. My first (and last) call was to Bob Bartlett’s State Farm which fit the bill. Nicole was able to quote me a good price for my newish car and was even able to offer me a better price if I bundled my condo insurance in with the deal. I was quite satisfied and saved money for the same coverage. Certainly appreciated going local!"

"Tiffany at State Farm earned my family’s business back by checking in with me after I had moved my auto and home ins. to a competitor. I saved $50/month!"

"Nicole was very responsive, helpful, and took care of all our needs in a timely manner. She was great!"

"Nicole Tassie from State Farm was incredibly helpful. I needed insurance for a car that was in storage, and after dealing with Geico and never getting my calls returned, I decided to switch local. Nicole handled everything quickly and professionally, and I had coverage in place within a day. Thank you again, Nicole I truly appreciate your help."

"Nicole was easy to work, was patient with me switching insurance companies, and provided excellent service. Highly recommend"

"Nikki and the team have been fantastic right from the start. Extremely professional, timely and super competitive. I love having local service and someone to call in my own state. If you need insurance these are the folks to call! Michael Schmell-"

"Excellent process. Nicole Tassie was great to work with. Answered all my questions. Got us into auto and snowmobile insurance for a great rate. Thank you again!"

"Nicole was so amazing and helpful to get us covered during a holiday week!"

"Excellent, kind service. The quote they give is the one you get. In fact it was a little lower. I didn’t believe the price was so good and kept asking to be reassured. Really awesome service!"

"Nicole was incredibly helpful and proactive. I recently moved to Vermont and she helped me get my coverage switched over so I was protected. Especially in the middle of the move, it was so great to have Nicole take care of the little steps without me having to think about it. Really grateful for her help!"

"This wasn't my most local state farm agent but came highly recommended to me from a mutual friend. This office has lived up to the billing. Always responsive always coming in with competence(most often cheapest) pricing around. Over the few years I've been with them I have switched all of our insurable belongings and our business to them. All of the staff is responsive, friendly and helpful."

"Easiest and Chespest for Car Insurance. Literally have coverage in 60 seconds with this awesome company!!!"

"Nicole was very patient and helpful as I tried to wrap my head around the complexity of picking the right coverages and finding the right rate. Really appreciate the support!"

"Nicole was great! She made the process of buying Medigap insurance seamless. Great customer service."

"Had a great start to our relationship. They came to the rescue when I was getting dropped by another company and even got my rates the same as before. Great experience."

"I had a quick and easy experience getting insurance here. Everyone I dealt with was top notch and super friendly and helpful. Thanks so much for all your help."

"I have been with another agency for 25 years, but not no more. Nicole, Bob, and staff are very pleasant individuals (good people), always answer your call, willing to work hard for both yours and their benefit, and very knowledgeable about insurance. I am so glad I switched and I am looking forward to working with people that care. Thank you to everyone at State Farm in Barre Vt. Once again State Farm out of Barre has taken care of me and my rental trailers. I had to fix a few things to get the underwriter to sign off, but we'll worth it. Bob you have a great team. Thanks"

"I was very satisfied with this agency, the staff was outstanding and helpful explaining my questions. I am very pleased to secure my insurance coverage with them."

"Working with your company was a great experience, representatives were helpful, quick to respond and knowledgeable! I would definitely recommend using state farm insurance!"

"Bob was professional, timely, and very friendly. He helped me get all the coverage I need as a private chef. Thanks so much, Bob!"

"I was in a situation that found me needing condo insurance immediately. I started the process online, but had some questions that needed a human response. I called the local office, and Bob helped me answer everything quickly and had me all set up within a few minutes. Superior customer service - I will highly recommend this agency to my friends!"